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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Plan to install thin client applications
   • Assess extent of applications to be implemented using feasibility report and organisational guidelines
   • Highlight issues associated with adoption of Web 2.0 applications
   • Produce implementation plan and present to client
   • Liaise with appropriate person to obtain approval for plans with any recommendations
   • Notify client for site access
2. Evaluate appropriate applications
   • Develop criteria for Web 2.0 applications to satisfy enterprise needs
   • Test and evaluate Web 2.0 applications according to agreed criteria
   • Present findings to client with recommendations on Web 2.0 applications
3. Install hardware components and applications
   • Follow work health and safety (WHS) and environmental requirements according to plan and manufacturer’s specifications
   • Develop implementation plans with prioritised tasks and contingency arrangements for minimum disruption to client
   • Install hardware components and thin client software needed for work according to network and organisational requirements
   • Bench test performance of applications
   • Resolve identified problems
4. Complete work and document activities
   • Document installation and integration process according to organisational guidelines
   • Provide user documentation
   • Notify client and obtain sign off

Performance Evidence

Evidence of the ability to:

determine and meet client requirements for thin client applications

install and configure components according to vendor and technical specifications.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

outline why businesses use thin technologies

explain client business domain, business function and organisation

summarise compatibility issues and resolution procedures

explain the configuration of internet protocol (IP) networks

discuss the importance of client and business liaison

explain how to document technical specifications

summarise linkage between processes

explain set up and configuration procedures

discuss systems diagnostic features

explain Web 2.0 including:

applications and functionality

areas of the Web 2.0 relevant to configuration and testing

current industry accepted Web 2.0 products

vendor specifications and requirements for Web 2.0 applications

Web 2.0 application procedures.

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